Feedback from previous guests about their experience.
54%
liked the hotel and would stay again
5.4/10
Guest rating
Rooms
5.0
Location
7.5
Service
5.0
Dining
6.0
Guest reviews
5.4/10
based on 15 reviews
9.0
9.0/10 based on 2 reviews
Brian
United Kingdom,
December
2024
5.2/10
The hotel has a good location in Gorakhpur, but unfortunately, the rooms weren't as clean or comfortable as I expected. Although some aspects of the service were a bit concerning, the staff did try to maintain some level of friendliness. There were issues with pests in the room and overall cleanliness, which made my stay less enjoyable. However, the location is a definite plus for this hotel.
Rooms
5.0
The rooms had a wooden door connecting to the passage to the bathroom, but they were a bit dirty and had pests, which was quite disappointing.
Service
5.0
While some staff were friendly, I encountered a situation where one seemed ready to fight when I reported bad service, which made me uncomfortable.
Location
8.0
The hotel's location in Gorakhpur was good, making it convenient for exploring the area.
Dining
Facilities
5.0
Facilities were not highlighted, but I didn't notice any particular amenities offered, which was a letdown.
John
United Kingdom,
December
2024
5.8/10
I had a mixed experience at this hotel. The location is convenient, making it easy to explore Gorakhpur, but unfortunately, the rooms were not clean at all. The service could use some improvement as well. On a positive note, the staff were a bit courteous, and pricing seemed reasonable, though the overall stay wasn't ideal due to the room condition.
Rooms
5.0
I found the rooms to be quite dirty, which really disappointed me. It felt like the cleanliness was lacking in every corner, including the bathroom and furniture.
Service
5.0
While the staff was a bit courteous, I encountered an odd situation where one of the staff members was drying his filthy socks in the reception area, which was pretty off-putting.
Location
8.0
The hotel is located conveniently in Gorakhpur, making it easy to get around and explore the sights.
Dining
Facilities
Thomas
United Kingdom,
December
2024
5.0/10
My stay was quite the experience at this hotel. While the location in Gorakhpur is pretty good, I was really disappointed with the room conditions; they felt all too dirty and unwelcoming. The staff was not the friendliest either, which made the overall service quite lackluster. On the bright side, the price was reasonable, so I guess that’s a plus.
Rooms
5.0
The rooms were dirty, with some cleanliness, but overall I found them quite unkempt.
Service
5.0
The service was the worst I've ever experienced, with unprofessional behavior.
Location
7.0
The hotel is located in a decent area of Gorakhpur.
Dining
Facilities
Christopher
United Kingdom,
December
2024
5.0/10
I can't say I had the best experience at this hotel. The location in Gorakhpur is quite good, making it easy to get around. Unfortunately, the rooms were not up to standard, dirty furniture included, which is a major letdown. While the service had its moments, particularly some amusing quirks, it wasn't very professional. And while there were some basic dining options available, it didn't blow me away. Definitely not the ideal stay I was hoping for.
Rooms
5.0
The rooms were quite dirty with unhygienic toilet facilities and furniture.
Service
5.0
The service was the worst I've ever seen; the staff even seemed ready to argue when I raised concerns.
Location
7.0
The hotel is located well in Gorakhpur, so that's a plus.
Dining
5.0
The dining options were rather standard, offering basic fruit salads but lacking variety.
Facilities
5.0
The facilities left much to be desired; they didn’t enhance my stay at all.
Ben
United Kingdom,
October
2024
6.6/10
I had a mixed experience at this hotel. While the location is great and the staff is friendly, the rooms didn't live up to my expectations as they were not as clean as they should have been. The dining options were quite limited, which was a letdown. On the plus side, the amenities were nice, making it a decent place overall.
Rooms
5.0
The rooms were not as clean as I had hoped, and I noticed some issues that could be improved.
Service
7.0
The staff was friendly, but I felt like the service could have been a bit more professional.
Location
9.0
The hotel is situated in a great location, making it easy to explore the area.
Dining
5.0
The dining options were a bit disappointing as I found the breakfast offerings quite limited.
Facilities
7.0
The amenities provided were satisfactory but not exceptional.
Dominic
United Kingdom,
October
2024
6.8/10
I had a pretty disappointing experience at this hotel. The location was decent, but the cleanliness of the rooms was a major letdown. Service was a bit lacking and the dining options were minimal. On the positive side, the hotel offered some decent amenities, but overall, I wouldn't say it was a great value for money.
Rooms
5.0
The rooms were really dirty and not well taken care of, which took away from my overall experience.
Service
5.0
The service was courteous, but the staff seemed overwhelmed and not particularly attentive.
Location
7.0
The location is good, providing easy access to nearby attractions.
Dining
5.0
The dining options were very limited, which was disappointing, especially at breakfast.
Facilities
6.0
While the hotel had some good amenities, they weren't very well maintained.
Oliver
United Kingdom,
October
2024
6.2/10
My stay at this hotel had its highlights, but overall, it fell short of expectations. The location in Gorakhpur is good, but the rooms were dirty and not well-maintained. The service could definitely use improvement, as it felt unprofessional at times. While the restaurant offered some tasty aged steaks, the overall dining experience was average at best.
Rooms
5.0
Unfortunately, the rooms were dirty and shabby. Everything from the toilet to the furniture left much to be desired.
Service
5.0
The service was quite disappointing; the staff seemed annoyed when I reported issues, which made the experience uncomfortable.
Location
8.0
The location is quite good, making it convenient to explore Gorakhpur.
Dining
7.0
The restaurant offered some great aged USDA prime steaks, but overall, the dining experience left me wanting more.
Facilities
5.0
The facilities were pretty basic and did not impress me at all.
Evelyn
United Kingdom,
October
2024
5.6/10
I recently stayed at this hotel and found myself quite disappointed with the overall experience. While the location is good and conveniently situated, the cleanliness of the rooms fell far short of my expectations. The staff seemed to be overwhelmed and the service was lacking. On the bright side, there were some decent amenities available, but ultimately, it wasn't the relaxing getaway I had hoped for.
Rooms
5.0
The rooms were dirty and not well-maintained, with issues in cleanliness throughout.
Service
5.0
The service was the worst I've ever experienced, as the staff appeared disinterested and unhelpful.
Location
7.0
The hotel is located in a convenient area of Gorakhpur, making it easy to explore the surroundings.
Dining
Facilities
5.0
While there were some basic amenities available, they didn't seem to be very well-kept or properly managed.
Amelia
United Kingdom,
October
2024
6.4/10
The hotel is in a decent location in Gorakhpur, but I faced some inconveniences during my stay. The room I received wasn't as clean as I hoped and had a wooden door connecting to the bathroom, which felt a bit shabby. While the service was satisfactory, I did notice some cleanliness issues around the reception area. Overall, the place has potential but needs improvement, especially in maintaining the rooms.
Rooms
5.0
The room I had was not as clean as I expected and had a shabby feel to it.
Service
6.0
Service was adequate, but the sight of someone drying filthy socks in the reception area was off-putting.
Location
8.0
The location is good, situated conveniently in Gorakhpur, UP.
Dining
Facilities
Simon
United Kingdom,
September
2024
6.0/10
I recently stayed at this hotel, and while it has a good location near Gorakhpur, I was really disappointed with the cleanliness and overall condition of the rooms. The service could use some improvement as well, but the price felt fair enough given the location. It's really a mixed bag.
Rooms
5.0
The rooms were quite dirty and messy, which was really off-putting for me.
Service
5.0
The service wasn't great; the staff seemed a bit indifferent and even confrontational when I brought up my concerns.
Location
7.0
The location is good, right in Gorakhpur, which made getting around easier.
Dining
Facilities
Scott
United Kingdom,
August
2024
5.0/10
I had a real mixed experience at this hotel. The location was great, right in the heart of Gorakhpur, making it convenient for exploring the area. Unfortunately, the cleanliness left a lot to be desired, and the service was quite poor. While the food was wholesome, the overall impression was dampened by the less-than-ideal atmosphere and service issues.
Rooms
5.0
I really struggled to find a clean room. The issues with dirtiness in the toilet and furniture were frustrating after searching for a good place.
Service
5.0
The service was definitely lacking. When I reported bad service, the staff seemed ready for an altercation, which was quite off-putting.
Location
9.0
The location was definitely a highlight. It's central and made getting around easy, which I appreciated.
Dining
7.0
The food was quite wholesome, which I enjoyed.
Facilities
5.0
There wasn't much to write home about regarding facilities. It felt like things were not very well taken care of.
Sebastian
United Kingdom,
August
2024
5.0/10
The hotel has a decent location in Gorakhpur, but unfortunately, my experience was marred by cleanliness issues. The staff seemed indifferent, which didn’t help matters. While the facilities promised a lot, they didn't quite deliver in terms of comfort. Overall, it's a place that offers value for money, but with many shortcomings that need addressing.
Rooms
5.0
I was looking for a good and clean room, but unfortunately, I encountered some cleanliness issues, including pests in the room. The wooden door connected to the bathroom passage didn't help with the comfort either.
Service
5.0
I had a frustrating encounter with the service staff, who seemed unhelpful and even a bit confrontational when I raised concerns. Their attitude certainly didn’t enhance the experience.
Location
7.0
The location is good; it's conveniently situated within Gorakhpur, making it easy to get around.
Dining
Facilities
5.0
The hotel offered some amenities, but they fell short in maintaining a comfortable environment. The overall facilities need more attention.
Reese
United Kingdom,
August
2024
5.4/10
I had quite the experience at this hotel. The location is decent, but unfortunately, the rooms weren't very clean, and the service left much to be desired. On the positive side, the dining options were quite good, with delicious dishes that I enjoyed, though the overall environment felt a bit disorganized. Given the cleanliness issues, I can't say it's the best value for money.
Rooms
5.0
The rooms were dirty, and after searching for a good and clean room, I was quite disappointed with the state of the furniture and toilet.
Service
5.0
I had a frustrating encounter with the service. The staff member at the reception seemed unfriendly when I reported issues, which made me feel less welcomed.
Location
7.0
The location of the hotel is good, situated in Gorakhpur, but it didn't really make up for the other shortcomings.
Dining
8.0
The dining experience was nice with some delicious dishes that I really appreciated during my stay.
Facilities
6.0
The facilities were basic and did not stand out in any way, but the restaurant did serve good food.
Molly
United Kingdom,
August
2024
5.0/10
I had a pretty disappointing stay at the hotel. While the location was decent, I struggled to find a clean and comfortable room. The service left much to be desired, and I encountered some strange situations with the staff. I found the facilities acceptable, but overall, I wouldn't say it was great value for money, especially with the issues I faced.
Rooms
5.0
The rooms were a disappointment; they were dirty, and not well-maintained.
Service
5.0
The service was the worst I've ever seen; I was left feeling quite frustrated.
Location
6.0
The location was alright but not exceptional.
Dining
Facilities
5.0
The facilities were okay, nothing remarkable, but sufficient for basic needs.
Samuel
United Kingdom,
July
2024
5.0/10
I found the hotel to be in a good location, but sadly the rooms were dirty and not what I expected. The service was lackluster, and it felt like the staff wasn't really on top of things. On the bright side, it is quite affordable, but the overall cleanliness and comfort left much to be desired.
Rooms
5.0
The rooms were dirty and not well-kept, which was very disappointing.
Service
5.0
The service wasn't ideal; the staff seemed indifferent and unhelpful.
Location
7.0
The hotel is in a good location in Gorakhpur, which was convenient for getting around.